Facility Information
Ensuring a Safe and Healthy Environment for Your Children
Our Facilities
Tendercare Child Centers are located at 6268 Johnston Road in Guilderland (Albany), New York and 569 Elm Avenue in Bethlehem (Glenmont), New York. Tendercare is licensed by the New York State Office of Children and Family Services to provide care for children ages six weeks to twelve years. We are open from 7:00 a.m. to 5:30 p.m., Monday thru Friday, year round.
Holiday Calendar
Tendercare is closed on the following holidays: New Year’s Day, President Day for staff training, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
The Centers will close at 3:00 p.m. on Christmas and New Years Eve.
If the holiday falls on a Saturday the Centers will be closed the Friday before. If the holiday falls on a Sunday, the Centers will be closed the following Monday.
Snow Day Closing Policy
The Guilderland Center will open two hours late (9:00 a.m.) when the Guilderland School District is closed.
The Selkirk Center (Bethlehem) will open two hours late (9:00 a.m.) when either the Bethlehem OR Ravena/Coeymans School Districts are closed.
While Tendercare would like to always open during inclement weather, there are times when traveling conditions are unsafe which require that the Centers will be closed.
Please watch WNYT (Channel 13) for school closings. Additionally, you may also go to their website or use their application for your cell phone.
Visitation
The Centers are always open for the parent/guardian to observe the daily activities of the Centers; however, please check in with the Director so that she and the staff are aware of your presence.
Emergencies
In the event of illness or injuries requiring immediate attention, the Director of Tendercare will secure emergency medical care and notify the child’s parents, guardians, or other persons having legal custody. All accidents will be recorded in the child’s permanent record. An emergency medical permission form (Blue Card) is required to be filled out by the parent/guardian along with the registration form.
All emergency telephone numbers are posted. In the event of an emergency, our staff is instructed to:
- stay calm, get help;
- contact ambulance and/or hospital if need demands
- contact Parents.
Each Center has on file an Emergency Evacuation Plan. This plan includes the location of the child and staff outside of the building in the event of an emergency. Incident reports are provided to parents when their child is injured.
General Guidelines
Tendercare Child Centers reserves the right to change any policies and fee schedules to meet the needs of the Centers to ensure the best quality care for the children.
Tendercare Child Centers reserves the right to determine full and part time attendance availability. Part time enrollment is subject to change with a two week notice to the parent.
Tendercare Child Centers reserves the right to dismiss any child whose behavior may threaten the welfare of the staff or other children at the Centers.
Tendercare Child Centers reserves the right to discontinue child care to those who do not comply with the Center’s policies.
Employees are prohibited from working in any capacity for Tendercare clients while employed by Tendercare (including caring for children at the Centers before opening or after closing time and being paid directly by a client). Additionally, employees are prohibited from driving any of the children to or from the Centers.